FAQ

I need to talk to someone on Infosec addicts!
Please send us a message with your phone number, requesting a call and what you need help with.
Mon, 26 Nov, 2018 at 7:11 AM
I need to talk to someone on Infosec addicts!
Please send us a message with your phone number, requesting a call and what you need help with.
Mon, 26 Nov, 2018 at 7:11 AM
I am a student and I need help paying for classes.
Please send us a message with your name, phone number, country you are in and your request for financial aide.
Mon, 26 Nov, 2018 at 7:13 AM
I need Mr. McCray's help with the course.
Please send us a message and we will provide a solution. A member of the staff will convey your message to Mr. McCray and provide an answer.
Mon, 3 Dec, 2018 at 4:04 PM
I cannot login or I am having issues resetting my password!
Please send us a message and let us know what errors are occurring. Please attach a screenshot.
Mon, 26 Nov, 2018 at 7:15 AM
I cannot login or I am having issues resetting my password!
Please send us a message and let us know what errors are occurring. Please attach a screenshot.
Mon, 26 Nov, 2018 at 7:15 AM
Blocked out of Lab access
If you are ever locked out of have any issues with Lab access platform. Please send an email to us. The live chat support will be unable to rectify this pro...
Mon, 3 Dec, 2018 at 4:00 PM
I am yet to receive Lab access help!
All lab access is made and sent out manually. We usually deliver your order to our email within 48 hours. Please exercise patience as your order is delivere...
Mon, 3 Dec, 2018 at 4:02 PM
Refund Policy
RETURNS —- Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a full refund. To be eligible for a re...
Tue, 22 Jan, 2019 at 2:45 PM
Getting started with infosecaddicts
Tue, 22 Jan, 2019 at 2:47 PM